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High-end fleet strength

Our in-house fleet features premium models such as the Alfa, Denza D9, and Mercedes-Benz V-Class, meeting our customers’ demand for high-quality travel experiences. Each vehicle undergoes rigorous daily disinfection and cleaning to provide customers with a healthy, safe, and comfortable riding environment.

Fleet Size and Management
At the same time, we can dispatch over 100 vehicles. Our robust fleet size ensures ample transportation capacity, enabling us to meet the travel needs of multiple customers simultaneously. We employ an advanced fleet management system that provides real-time monitoring of vehicle status, guaranteeing safe and efficient vehicle operations.

Vehicle Service Details
The vehicle is equipped with comfortable seats and an advanced entertainment system, providing customers with a delightful riding experience. We offer personalized vehicle configurations tailored to customer needs—such as fresh flowers or VIP airport pickup services—to meet the unique requirements of different clients.

Professional Driver Customer Service Team

Driver Qualifications and Training
All drivers hold the relevant professional qualification certificates and have extensive driving experience, with an average of more than 8 years in the industry. Drivers undergo regular professional training that covers topics such as safe driving, service etiquette, road conditions and traffic regulations in both Guangdong and Hong Kong.

Driver Service Standards
The drivers wear uniform attire and have a professional appearance, with neat and appropriate clothing that reflects their professionalism. The drivers are fluent in three languages—Chinese, English, and Cantonese—and can provide high-quality service to customers from diverse linguistic backgrounds.

Driver Team Management

Establish a comprehensive driver assessment and incentive mechanism to ensure high-quality driver services. Drivers will work closely with the customer service team to respond promptly to customer needs and provide all-around service support.

Technical Support and Innovation

Smart Customs Clearance System

By adopting an advanced smart clearance system, we achieve rapid customs clearance for both vehicles and passengers, increasing efficiency by 40% compared to public transportation. The system is seamlessly integrated with port authorities in real time, enabling it to obtain clearance information in advance and provide customers with accurate estimates of their clearance times.

Technological Innovation and Application
We continuously invest in R&D, introducing technologies such as big data and artificial intelligence to optimize service processes. Through technological innovation, we enhance the customer experience—for example, our intelligent dispatch system dynamically allocates vehicles based on real-time customer demands.

Technical Support Services
A 24-hour technical support team is available at all times to promptly resolve technical issues and ensure the stable operation of the system. We regularly upgrade and maintain the technical systems to guarantee efficient and secure service delivery.

Visualization of Service Commitments

Fast-response service
We provide a quote within 5 seconds of the customer’s inquiry, confirm travel arrangements within 5 minutes, and ensure vehicles are available within an ultra-fast 15 minutes in the central areas of both Shenzhen and Hong Kong, guaranteeing customers quick access to our services.

Service process visualization
Vehicle location can be shared via GPS, providing a clear and precise view of the vehicle’s position and giving customers a transparent understanding of the service progress. Each service stage comes with a clearly defined time commitment, ensuring that the service is efficient and punctual.

Full-process privacy protection

We employ advanced privacy protection technologies to ensure the security of customers’ personal information and travel data. During the service process, we strictly adhere to our privacy policy, safeguarding customer privacy and enabling customers to travel with peace of mind.